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Please confirm you are 21 years of age or older.

Shipping & Refund Policy

Shipping & Refund Policy

Shipping Policy

We ship using the most reliable courier available for your region and shipping conditions.

Processing Times

  • Seed orders: May take up to 7 days to ship.

  • Clone orders: Typically ship within 3–7 days depending on the day ordered.

  • Pre-order clones: Require approximately 14 days to root before shipping.

  • Clone shipping schedule: Monday, Tuesday, Wednesday only to ensure safe transit.

Processing times may be longer during holidays, major sales, or high-volume periods.

Tracking & Notifications

  • You will receive tracking information via AfterShip.com when postage is printed.

  • Add AfterShip.com to your contacts to prevent the message from going to spam.

  • We may print postage early to allow shipment the moment your plant is ready — this is normal for live plant timing.

  • You will also receive a notification when your order is physically handed to the courier.

  • Tracking updates are automatically emailed as they occur.

Once your package is in transit, please monitor tracking directly through the courier.

Transit time for clones is typically 1–2 business days.

Liability & In-Transit Issues

Once an order is accepted by the courier, the courier becomes responsible for delivery, movement, handling, delays, and scanning.

By purchasing, you acknowledge that Get Seeds Right Here cannot control courier speed, routing, or scanning frequency once the shipment is in transit.

If tracking indicates delayed or lost movement, please email us at:
info@getseedsrighthere.com

If tracking shows “Delivered” but you did not receive it, please:

  1. File a lost/stolen package claim with the courier,

  2. Send us the case number,

  3. We will schedule a free reship.

Returns, Cancellations & Exchanges

All sales are final.

You may cancel your order within 24 hours of purchase for a full refund.

Due to the nature of live plant material and agricultural products:

  • We do not offer refunds, exchanges, or returns on shipped orders.

 

We Take the Stress Out of Shipping

Live plant delivery shouldn't feel like a risk. We guarantee your clones arrive healthy, vibrant, well-rooted, and completely pest-free. If something isn't right on arrival, we fix it so you can order with confidence.

Clones in secure packaging

Fortified & Discreet Packaging

See exactly what you're getting. Every clone is rooted in nutrient-rich media and locked into a custom rigid shell that prevents crushing or spillage.

UPS Delivery Driver

Free 2-Day UPS Air Shipping

Time is the enemy of fresh clones. All orders are upgraded to UPS 2-Day Air at no extra cost. Less time in the box means less stress on the plant.

Verified Clean Genetics

Scheduled PCR Testing

Mothers are screened regularly for HLVd to ensure zero viral load.

IPM & Sterile Facility

Prophylactic treatments ensure your clone leaves our facility pest-free.

True-to-Type Genetics

Guaranteed 1st generation cuts directly from verified stock.

Off-Site Quarantine

New strain intake is at an off-site location for quarantine before Meristematic cleanup.

Tissue Culture Origin

Gen 1 clones propagated directly from tissue culture mother stock.

Vigorous Root System

Established root zones ensure immediate uptake and rapid growth upon transplant.

THE "ARRIVE ALIVE" PROMISE: If your clones don't look like the pictures above, fill out the clone replacement form and we will get back to you within 1 business day. Clone replacements are provided at no extra cost.

Request Clone Replacement
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