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📦 Shipping  FAQs

⏳ How long does it take for orders to ship?

Most orders take about 7–10 days before shipping, unless otherwise noted on the product page.

📬 Will I get tracking info?

Yes. All orders come with automatic tracking notifications the moment we process them.

📤 What happens after I pay?

Once your payment is confirmed, the next update you’ll receive is the tracking info via email.

🚚 What does it mean when I get tracking?

If you’ve received tracking, it means your order is now in line to ship during the next available window.

📦 What are your shipping days?

We ship clones on Mondays, Tuesdays, Wednesdays and, for some regions, Thursdays.

🕒 What if it doesn’t ship the same week?

If your order doesn’t ship the week you got tracking, it will ship early the next week.

📦 Will I know when it’s packed?

Yes. As soon as your order is packed and handed off to the courier, you’ll get a shipment notification.

🔔 Will I be notified about delivery updates?

Absolutely. Every update from the courier—including transit and delivery—is sent to you automatically.

⚡ Will I miss my delivery?

Nope. We make sure every update is sent instantly to keep you in the loop and avoid missed deliveries.

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We Take the Stress Out of Shipping

Live plant delivery shouldn't feel like a risk. We guarantee your clones arrive healthy, vibrant, well-rooted, and completely pest-free. If something isn't right on arrival, we fix it so you can order with confidence.

Clones in secure packaging

Fortified & Discreet Packaging

See exactly what you're getting. Every clone is rooted in nutrient-rich media and locked into a custom rigid shell that prevents crushing or spillage.

UPS Delivery Driver

Free 2-Day UPS Air Shipping

Time is the enemy of fresh clones. All orders are upgraded to UPS 2-Day Air at no extra cost. Less time in the box means less stress on the plant.

Verified Clean Genetics

Scheduled PCR Testing

Mothers are screened regularly for HLVd to ensure zero viral load.

IPM & Sterile Facility

Prophylactic treatments ensure your clone leaves our facility pest-free.

True-to-Type Genetics

Guaranteed 1st generation cuts directly from verified stock.

Off-Site Quarantine

New strain intake is at an off-site location for quarantine before Meristematic cleanup.

Tissue Culture Origin

Gen 1 clones propagated directly from tissue culture mother stock.

Vigorous Root System

Established root zones ensure immediate uptake and rapid growth upon transplant.

THE "ARRIVE ALIVE" PROMISE: If your clones don't look like the pictures above, fill out the clone replacement form and we will get back to you within 1 business day. Clone replacements are provided at no extra cost.

Request Clone Replacement
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