Clone Replacement Guarantee

3-Day Clone Replacement Guarantee

At GetSeedsRightHere.com, we are committed to delivering strong, healthy, and pest-free cannabis clones. We take every precaution to ensure our clones arrive in optimal condition, ready to thrive in your growing environment. However, we understand that unforeseen issues may occur. That’s why we offer our 3-Day Clone Replacement Guarantee,providing you with peace of mind when purchasing from us.

What’s Covered?

• Clones that arrive in poor condition or do not acclimate within the first 48 hours of delivery.
• Clones lost in transit due to courier mishandling, these will be replaced, no questions asked.

Replacement Terms & Conditions

• Report Issues Within 3 Days: Claims must be submitted within 3 calendar days of receiving your clones. Late claims will not be considered.
• Provide Clear Documentation: Submit clear, timestamped photos of the affected clones with a brief issue description.
• Evaluation & Processing: Most replacements are processed immediately. In some cases, we may request continued care to assess recovery before issuing a replacement.
• No Substitutions: Replacement clones will match the original order.
• One Reship Per Order: Each order is eligible for only one replacement shipment at no extra cost.
• No Signs of Grower Neglect: We cannot replace clones damaged by improper care, mishandling, or unsuitable environmental conditions (e.g., extreme temperatures, improper lighting, low humidity).
• Shipping Costs: Approved replacements are shipped at no additional cost to the customer.
• Right to Deny Replacements: We reserve the right to deny a replacement if evidence suggests the issue was caused by improper care.

How to Request a Replacement

1. Inspect your clones immediately upon arrival.
2. Document any issues with clear, timestamped photos and a brief description.
3. Contact our support team within 3 days at [email protected] with your order details and attached photos.
4. Once your claim is reviewed and approved, we will process your replacement as quickly as possible.